domestic and general

Overview:

D&G have a very well-performing app that monitors user appliances, servicing, engineer visits and the supply of spare parts. What they didn't have was a good onboarding journey. This is where Inviqa came in...

Problems

Too many users were leaving the app before they had signed up due to poor ux journeys.

Solutions:

My role was (1) UX designer, redesigning the onboarding journey, create wireframes, sitemaps, and user flows, run user testing sessions, prototype the wires, final ui designs

Outcome:
A refreshing, beautiful design which the client loved as did the user-testing crowd. This style was therefore put forward as the creative solution to unify the design offerings of D&G apps and website experience.