Future Generation banking for Natwest App on Android and IOS. Based around speculative financial apps that are more personal to the customer in the way services are offered and when.
Example(s) being: when you're out shopping, your app informs you of a free coffee at Starbucks because of your relationship with your bank.
A "livetalk" session with a real person when you have a banking problem. No more queueing, waiting, multiple choices or autobot responses. A real person, live and on your phone within seconds.
A preferred loan rate. No more waiting for bank responses or restricting you to a sitting at home application. You could apply on your mobile, when you're out and about, for an instant response.
And finally, a monthly 'Big Idea'. Your bank, through your app, would let you know at the end of every month what you can do with your remaining months money. Whether it be suggestions on paying off a mortgage early by increasing your monthly contributions or an ISA top up, or solid stocks and shares investment or pension increase. Anything that can benefit your financial well being, and all without you asking.
In this possible future banking scenario, a Future Natwest would be working harder for you, the customer and working harder for your custom.
A welcome departure from current banking models.